🗑️ Yo Life⁺ Account Deletion Instructions
Last Updated: July 11, 2026
This page explains how to delete your account and associated data within the Yo Life⁺ app (Service Provider: Yo Life⁺), and the scope of what is deleted versus retained.
1. How to Delete Your Account
- Open the Yo Life⁺ app and sign in to your account
- Go to Settings and scroll to the bottom
- Tap Delete Account
- On the data-selection screen, check the data modules you want to delete (e.g. inventory, diet logs, life calendar, finance records, health records, AI assistant data, etc.), or choose Delete Everything (including the account itself)
- You will be asked to confirm again to prevent accidental taps
- Upon confirmation, deletion is executed immediately; if you chose to delete the account itself, the app will automatically sign you out
This action takes effect immediately and cannot be undone. Please make sure to back up any data you wish to keep (e.g. export important finance or health records) before proceeding.
2. Data That Will Be Deleted
Depending on the modules you select, the following data will be permanently deleted from your device's local database:
- Inventory, replenishment, and borrow records
- Diet logs and recipe albums
- Life calendar events and reminders
- Finance/bookkeeping records
- Health records (skin analysis, clinic visits, cosmetics management, allergy journal, chronic disease data)
- AI assistant photos, recordings, files, routines, and saved commands
- Chat assistant conversation history and memory
- P2P encrypted chat messages and contacts
- Proactive insight notifications and preferences
- Personalization settings and achievement records
If you choose "Delete Everything (including the account itself)," we will also remove the following server-side data linked to your account:
- Push notification token (FCM Token)
- Scheduled commands and their execution results
- Bug/issue report records
3. Data That Is Retained
Points/top-up transaction records are retained for the period required by applicable financial and accounting regulations and are not included in the deletion above. Aside from this, we do not otherwise retain copies of your personal data.
4. If You Can't Use the App to Delete
If you have uninstalled the app or are unable to sign in, you may submit a deletion request via email. We will process your request and respond within 15 business days of receipt.
5. Contact Us
- Service Provider: Yo Life⁺
- Email: [email protected]
- Official Website: https://cherma.tw
- Privacy Policy: https://cherma.tw/en/privacy
